Last updated: [13/02/2026]

Company: Travel on Peak – A brand of The Mughal Enterprises LLC

 

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1. General Information

 

Travel on Peak provides private transportation and tour services across Japan. By booking our services, you agree to the terms and conditions outlined below.

 

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2. Booking Confirmation

 

All bookings are subject to availability. Your booking is confirmed only after you receive a confirmation email or message from Travel on Peak.

 

We reserve the right to refuse or cancel bookings due to unforeseen circumstances, safety concerns, or operational limitations.

 

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3. Payment Terms

 

Full or partial payment may be required to confirm your booking. Payment can be made through approved payment methods including website payment, bank transfer, or other agreed methods.

 

Failure to complete payment may result in cancellation of your booking.

 

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4. Cancellation Policy

•Free cancellation is available up to 24 hours before the scheduled tour start time.

•Cancellations made less than 24 hours before the tour start time are non-refundable.

•No refund will be provided for no-shows or late arrivals.

 

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5. Tour Duration and Overtime

 

Tours typically operate within the agreed duration (usually 8–10 hours). Additional hours requested by the customer will be subject to extra charges.

 

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6. Pickup and Drop-off

 

Pickup and drop-off are available within designated service areas. Additional charges may apply for locations outside standard service zones.

 

Customers must be ready at the pickup location at the scheduled time.

 

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7. Customer Responsibilities

 

Customers are responsible for:

•Providing accurate pickup information

•Being ready on time

•Following local laws and safety instructions

•Respecting the vehicle and driver

 

Travel on Peak reserves the right to terminate the tour without refund in case of unsafe or inappropriate behavior.

 

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8. Itinerary and Flexibility

 

Tours are customizable. However, the final itinerary may be adjusted due to:

•Traffic conditions

•Weather conditions

•Safety concerns

•Government regulations

 

Our goal is always to provide the best possible experience.

 

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9. Weather and Force Majeure

 

Travel on Peak is not responsible for delays, changes, or cancellations caused by events beyond our control, including:

•Weather conditions

•Natural disasters

•Road closures

•Traffic delays

•Government restrictions

 

No refunds will be provided in such cases.

 

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10. Liability

 

Travel on Peak provides transportation services but is not responsible for:

•Loss of personal belongings

•Delays due to traffic or weather

•Missed flights, trains, or reservations

 

Customers are responsible for their personal items at all times.

 

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11. Vehicle and Service Conditions

 

Vehicle type may vary depending on availability and group size. All vehicles are maintained for safety and comfort.

 

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12. Luggage Policy

 

Limited luggage space is available. Customers must inform us in advance about luggage size and quantity.

 

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13. Insurance

 

Our vehicles are insured in accordance with Japanese transportation regulations. However, customers are encouraged to have personal travel insurance.

 

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14. Changes by Customer

 

Customers may request changes to the booking. Changes are subject to availability and may incur additional charges.

 

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15. Website and Service Use

 

By using our website and services, you agree to comply with these terms and all applicable laws.

 

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16. Governing Law

 

These terms and conditions are governed by the laws and regulations of Japan.

 

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17. Contact Information

 

Travel on Peak

The Mughal Enterprises LLC

Email: info@travelonpeak.com

Phone / WhatsApp: [+81 9026569236]

Location: Japan